When I faced the problem of refunding money

When I faced the problem of refunding money, I didn't know what to do. I ordered an expensive item from an online store, paid for the purchase, but the order never arrived. I tried to contact the seller, wrote to the support service, but there was no answer. Over time, the site stopped working altogether. I had already resigned myself to the fact that I lost money, but by chance I came across debt collection https://www.grandliga.com. It turned out that they deal with just such cases - they help to return money to deceived customers. I decided to give it a try, because I had nothing to lose. I left a request, and I was quickly contacted by their specialist. He explained in detail what documents I needed to collect and told me how the process would go. A couple weeks later I was notified that the refund was approved, and a few days later the money was back on my card! I didn't even expect it to happen so quickly.